Privacy Policy

Effective date: 2026-11-05

Benjamin Beaulieu respects your privacy. This policy explains what personal information we collect, why, and your rights.

Person in charge of privacy

Benjamin Beaulieu is responsible for the protection of personal information and can be reached at tradeschoolhelp@outlook.com.

What we collect

• Account information: email address, name (if provided) and password (stored securely by our sign-in provider, Google Firebase Authentication).
• Subscription and payment information: handled by Stripe. We never see or store your full card number.
• Usage information: which free videos you have unlocked and your plan, so we can give you the right access. Lesson progress and quiz answers are stored only in your own browser.

Why we use it

To create and secure your account, provide access to the content you paid for, process payments, send service emails (receipts, account notices) and comply with legal obligations. We do not sell your personal information.

Service providers

We rely on Google Firebase (accounts and sign-in), Stripe (payments), Bunny.net (video delivery) and Netlify (website hosting). These providers may process data outside Canada, including in the United States and the European Union, under their own security and privacy commitments.

Cookies

We use essential cookies to keep you logged in. We do not use advertising cookies.

Retention

We keep account information while your account is active and as long as needed for legal and accounting purposes, then delete or anonymize it.

Your rights

You can ask to access, correct or delete your personal information, or withdraw consent, by writing to tradeschoolhelp@outlook.com. You may also file a complaint with the privacy regulator in your province or with the Office of the Privacy Commissioner of Canada.

Questions? Contact Benjamin Beaulieu at tradeschoolhelp@outlook.com, Québec J6Z 2B6, Canada.